Complaints Policy and Procedure
Lextorah Jobs is committed to providing a high-level service to our customers. In the first instance, we will always try to resolve any issues informally. However, if your concerns cannot be satisfactorily resolved in that manner, then the formal complaints procedure should be followed (see link below).
IN REGARDS TO ANY COMPLAINTS, WE WILL ALWAYS PROMISE TO:
- ensure making a complaint is simple for you to do
- respond promptly, politely and confidentially (where appropriate)
- apologise if we've made a mistake, or explain if was something was out of our control
- learn from complaints in order to improve our customer service
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PRIVACY POLICY
For the purposes of providing you with work-finding services and/or information relating to roles relevant to you, Lextorah Jobs will only use your personal data in accordance with the privacy statement below. At all times we will comply with current data protection laws.Click here to download
SUPPORTING SCHOOL SAFETY
The below documents outline the steps Lextorah Jobs are taking to keep our candidates andschools safe during the COVID-19 pandemic.
Lextorah Jobs is part of The Lextorah Group. If you have any queries regarding the above, or any of Lextorah Jobs policies and procedures, please email support@lextorah.com